Dear Mr. Adelstein,
As a supporter of you personally and a strong believer in the mission of RUS to help rural America get wired, I'm writing you this open letter to express the deep concern I and many others have about how well your agency is fulfilling that mission.
In talking with a wide range of deployers who have dealt with RUS throughout the years, there are a number of specific issues that suggest that your agency needs a comprehensive review and likely reform if it's going to live up to its potential as the lead enabler of rural broadband.
These issues include:
- RUS primarily funds private, profit-maximizing companies
Should taxpayer dollars be used to subsidize private profits for areas that aren't profitable without subsidies? All the experts I've talked to agree that rural broadband won't be solved by profit-maximizing means, so RUS should recognize this reality and adapt its systems to support projects who put community interests over profit.
- RUS primarily funds closed monopolies
Making RUS's focus on private profit-maximizing companies worse is that the majority of the networks it funds are closed monopolies. Given that rural areas in need of RUS support can't support one broadband network, they will never realize the benefits of facilities-based competition. So RUS should explore whether greater emphasis should be placed on supporting the deployment of open networks that can extend the benefits of competition to all Americans.
- RUS funds lots of well-to-do areas
The whole point of RUS is to be a source of capital for projects that can't raise it on their own. And yet a number of projects RUS funds are in areas with high incomes, like the million dollars RUS gave to Bretton Woods Telephone to lay fiber to 400 skiing chalets, only 40 of which house year-round residents. RUS should be supporting the economically disadvantaged, not providing low cost capital to areas that don't need the help and are just looking to save some money on the backs of taxpayers.
- RUS is biased against public projects
Not only does RUS primarily fund private, profit-maximizing companies, but its systems are all biased against public non-profit projects. The application forms ask for information about profits and past revenue when most public projects are new and obviously will never generate a profit. No further evidence is needed of this anti-public project bias than a look at who got funded in the first round of the stimulus, or rather who didn't as almost all of them were private, profit-maximizing companies.
- RUS applications are onerous, requesting unnecessary information
A common theme I've heard from stimulus applicants is that RUS applications require information that's cumbersome to compile and not necessary to review an application. Many have cited that getting vetted by private capital sources requires a lot less paperwork, that a lot of the data RUS requests costs significant money to compile, and that the applications have a tendency to ask for the same information in different ways.
- RUS approval takes too long
This isn't a new criticism, but still one worth pointing out. Some applicants have had to wait years to get approved or denied funding. And that's not surprising given that the average RUS application has grown to a three foot high pile of paper. If private capital markets can vet projects with less information in less time, then why can't government?
- RUS approval length is wildly uneven
Why is it that some projects can get approved in a matter of months while others take years? There appears to be no obvious rhyme or reason to this, which gives the impression of uneven and possibly unfair treatment of applications.
- There has been no review of the success of past borrowers
Other than RUS touting its low default rate, I have not seen any serious analysis of the success of past RUS borrowers. Did they build what they said they'd build with the money they got? Is the network delivering the service it's supposed to at a price that's affordable? Did RUS vet all the past borrowers they gave stimulus dollars to to make sure they can be trusted with more money? These are all questions nobody knows the answers to.
What all of these concerns have led to is a real negativity towards RUS among the very people RUS is intended to inspire and enable. RUS is seen as a classic example of bad government in action, of too much bureaucracy leading to inaction, leaving people to wonder how bad the waste, fraud, and abuse of the system has gotten.
Now, I understand that RUS is in a really tough spot. Their stimulus money was appropriated and the first NOFA written before you were able to be confirmed. And RUS is just coming out of nearly a decade of neglect and abuse under the Bush administration.
But at the same time, I'm also hearing disturbing stories from my sources of corruption within RUS, of GFRs recommending that disgruntled applicants should work with specific consulting firms that have an inside track to RUS approval, and of people within RUS receiving kickbacks and financial promises for special consideration of their applications.
While I don't want to believe that these things are true, it's hard not to question when some projects get approved in months while others take years, when you've got past applicants getting more funding despite a lack of success, and when some of the projects that do get funded don't pass the smell test.
I know what I'm citing here is circumstantial evidence at best and you shouldn't throw around accusations of corruption lightly, but even if there's no truth to them (which I sincerely hope there isn't) it's still important that you realize that this is the perception of RUS among the very people your agency is supposed to be empowering.
Please note that I'm not laying the blame for all of this at your feet. You've been put into an impossible situation and you still have monumental challenges ahead of you.
But I feel it is my civic duty to reach out to you publicly about these issues because of the stakes at play here. There is little love for RUS in Congress. While they support your mission, many have become vocal critics of how the operation is run. As a result what's at stake here is the very future of RUS as an enabler of rural broadband deployment.
If you don't do something to clear the air of these concerns, to show that you're listening and that you're ready to step up and reform whatever parts of RUS need reform, I think it's quite likely that RUS's funding will be cut at some point in the not too distant future. In fact, the dissatisfaction with RUS could grow so much that Congress may take your rural broadband responsibilities away entirely.
That's why I humbly suggest that you seriously consider embarking on a comprehensive review of RUS at your earliest possible convenience. As far as I can tell, this has never been done. At a minimum, I know the national broadband plan barely even mentioned RUS, and Congress has chosen not to provide rigorous oversight of how the BIP program has worked so far.
But at some point someone's going to turn a critical eye towards RUS and bring up all the issues I've listed above. Rather than wait for that to happen to you, I strongly urge for you to get out ahead of this and start your own comprehensive internal review, not as a witch hunt but as a way for you to better understand how your agency is and isn't fulfilling its mission.
Now is not the time to assume that everything's working and that RUS just needs to be made incrementally better at the margins. Maybe that will turn out to be the case and that most of these concerns have no basis. But I don't think you can risk your agency's future on the hope that things are better than they appear from the outside.
Thank you for your consideration and for your dedication to serving our country through public service. I and many others believe that you are absolutely the right man to take on these challenges, and we stand ready to support you as you lead RUS in the coming years.
All the best,
Geoff Daily on behalf of the American people